Privacy | Exactlenders

Privacy

At Exactlenders LLC, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mortgage services.

Information We Collect

We collect personal information about you from various sources, including:

Information you provide us on your mortgage application or other forms, such as your name, address, phone number, email address, Social Security number, income, employment history, and credit history.
Information about your transactions with us, our affiliates, or others, such as your loan balance, payment history, and account activity.
Information we receive from consumer reporting agencies and other third-party sources, such as your credit score, creditworthiness, and other financial information.
Information you provide us through our website or mobile app, such as your IP address, device type, and browsing history.

Use of Information

We use your personal information to:

Process and underwrite your mortgage application and provide you with mortgage services.
Service your mortgage account, including collecting payments, processing requests, and resolving disputes.
Offer you other products and services that may be of interest to you.
Comply with legal and regulatory requirements, such as tax and reporting obligations.

Disclosure of Information

We may disclose your personal information to:

Service providers and third-party partners who perform services on our behalf, such as underwriting, processing, and servicing your mortgage.
Credit bureaus and other consumer reporting agencies, as required by law or in connection with your mortgage application or account.
Other financial institutions or investors who may purchase or service your mortgage.
Other third parties with your consent or as permitted by law.

Safeguarding Information

We maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. We restrict access to your personal information to employees who need to know the information to provide you with mortgage services.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our information practices. We will provide you with notice of any material changes to this privacy policy as required by law.

If you have any questions or concerns about our privacy practices, please contact us at privacy@exactlenders.com.

Effective Date: March 23, 2023